Delivery

All deliveries are handled by private courier. Depending on destination, deliveries may take between 2 - 14 business days.

Refunds and Returns

Refunds will only be processed if it can be proven that the goods were damaged while in transit. Customers will be responsible for returning the goods to Vélo Wines.

Secure Payments

This website is protected by a 256-bit Secure Sockets Layer Certificate. All payments are handled by Stripe on their Secure Servers.

Your credit card information is never revealed to Vélo Wines, nor is it stored on our website.